Practice Manager 

Mrs Desné Marston - Practice Manager

Mrs Desné Marston

Mrs Desné Marston has been involved in the London independent healthcare market since enrolling on the administrative bank staff of the then Nuffield-owned Nightingale Hospital whilst still at school. Originally working both on switchboard and reception, she also undertook roles in pharmacy and patient accounts.

After a stint as a photographer’s assistant and features writer and having trained in the Arts (The Royal Academy of Music and drama college), she moved to a permanent role at The Fitzroy Nuffield Hospital setting up the Health Screening Unit and running both this and the out-patient department.

Following a couple of years as a successful freelance medical secretary she joined a City General Practice as Practice Manager and, after 4 years, moved to a private General Practice in Chelsea as Practice Manager in 1999. In November 2005 she started in her current post as Practice Manager at The Harley Street ENT Clinic.

Desné leads an Administrative Team that aims to offer efficient and polite service to all. Rhiannon Layne and Emma-Louise Kelly are the PAs to the consultants, Rachel Mason provides general administrative support to the team and Vasa Gangakumaran is the Accounts Manager.

The Harley Street ENT Clinic Admin Team

(Standing from left to right: Vasa Gangakumaran and Rachel Mason; Sitting from left to right: Emma-Louise Kelly, Desné Marston and Rhiannon Layne.)

In addition to her full-time role, Desné is Chairman of the Steering Committee of the Practice Managers Forum (PMF), an organisation run by practice managers for practice managers. The PMF meets at least four times a year and organises guest speakers on topics relevant to the medical sector.